Privacy Policy
Last updated: January 21, 2026
Introduction
PrintLogic.Ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, Chrome extension, and Outlook add-in (collectively, the "Services").
Information We Collect
We collect information that you provide directly to us:
- Account Information: Name, email address, and company/organization name when you create an account
- Usage Data: Information about how you interact with our Services, including features used and workflows created
- Job Data: Print job details, customer information, and workflow data that you input into the system
- Communication Data: Messages and support requests you send to us
Chrome Extension Data
Our Chrome extension collects the following data:
- Authentication tokens: Stored locally to maintain your session
- Page content: Only accessed when you explicitly use the extension to process information from a webpage
- Preferences: Your extension settings stored locally in your browser
The Chrome extension does NOT:
- Track your browsing history
- Collect data from pages you visit unless you explicitly use the extension
- Share data with third parties for advertising purposes
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Supabase (built on PostgreSQL) for our database infrastructure, with data stored in SOC 2 compliant data centers. All data transmission is encrypted using TLS 1.3.
Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our Services (hosting, analytics, customer support)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Export your data in a portable format
- Opt out of marketing communications
Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. You may request deletion of your account and associated data at any time by contacting us.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and improve our Services. You can control cookie settings through your browser.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@printlogic.ai
- Website: https://printlogic.ai